Billing Inquiry

The ACMUA has established internal control procedures to verify that the data used for billing is accurate, that customer bills are properly calculated in accordance with the Authority's rules and rate structure and that customer payments are posted accurately and timely. We strive to be perfect, but we also know that nobody in this world is perfect. If you have a question regarding you bill, you can use this form to initiate contact with our customer service representatives.

Click here to view a sample of the bill and what the numbers mean.

* = Required Entry Fields

ACMUA Billing Inquiry Form

* Indicates required field

Account Number *

Name *

First

Last

Title *

Organization *

Address *

Line 1

Line 2

City

State

Zip Code

Country

Daytime Phone Number *

Evening Phone Number *

Fax Number *

Email *

Billing Question *

Submit

Please fill out the form
on the left if you have
a question regarding
your bill.

Depending upon the
amount of research
required, our customer
service personnel normally respond to billing inquiries
within 3 business days.