Understanding Your Bill

  1. Account number
  2. Start and end dates for billing period
  3. Date bill was prepared
  4. Date payment is due
  5. Location in which bill relates to
  6. Date of previous reading (unless reading is followed by an "E")
  7. Actual reading from previous period (unless reading is followed by an "E")
  8. Date of current reading (unless reading is followed by an "E")
  9. Actual reading from current period (unless reading is followed by an "E")
  10. Actual water consumption for period (unless reading is followed by an "E")
  11. Remaining balance from previous period
  12. Flat charge billed, which is not impacted by actual water usage for the period, instead it is based on the type of service (see #15 below for code)
  13. Excess charge billed based on water usage over the allowance for the period
  14. Number of dwelling units in a property (commercial properties coded as "1" unit)
  15. ACMUA billing code (for additional information see rate schedule)
  16. ACMUA property description
  17. Penalty charged on prior bill if not paid by due date
  18. Total amount due on the account
  19. Message from ACMUA to customer
  20. Portion of the bill that should be returned when paying the bill
NOTE:

(A) Readings and usage recorded on bill are in 100 cubic feet
(B) "E" after a meter reading signifies that the reading was estimated

QUESTIONS ABOUT YOUR BILL?
The customers of the Atlantic City MUA are top priority. We are available 24 hours a day, 7 days a week. We are here to deliver both safe drinking water and reliable service to our customers. If you have any questions about your bill, please click here to fill out our billing inquiry form.

Requests for emergency services must be phoned to: 
Business Hours: (609) 345-3315, Ext. 210 
Nights and Weekends: (609) 345-3315, Ext. 234, (609) 347-5779