As a homeowner, you are responsible for the water line that run on your property up to the point where the meter box and stop are located.
The customer is responsible for maintaining the connection from the water meter and their internal plumbing, including that portion of the connection from the water meter to their building. The customer should contact a local licensed plumber to correct any maintenance problems which occur in their portion of the water system. Please note that the ACMUA does not pay for the cost of such services and that the ACMUA will not adjust billings for excess usage related to the failure of the customer to correct such problems (e.g. leaks). If you identify a problem such as a leak or lack of water pressure that you believe is the responsibility of the ACMUA, please call us to report the situation.
The customer service
numbers are manned
to contact ACMUA.